Refund Policy
Last updated: January 15, 2026
✓ 7-Day Money-Back Guarantee
Not satisfied? Get a full refund within 7 days of your purchase. No questions asked.
Not satisfied? Get a full refund within 7 days of your purchase. No questions asked.
Our Commitment
We want you to be completely satisfied with turnmytext. If our service doesn't meet your expectations, we'll make it right.
Refund Eligibility
Full refunds are available if:
- You request a refund within 7 days of your initial purchase
- You're on your first subscription with us
- You haven't previously received a refund from us
Partial refunds may be considered for:
- Extended service outages affecting your usage
- Billing errors on our part
- Technical issues that prevented normal use
What's Not Covered
- Requests made after the 7-day period
- Accounts that violated our Terms of Service
- Second or subsequent subscription purchases
- Dissatisfaction with AI detection results (we don't guarantee bypass rates)
How to Request a Refund
Three simple steps:
- Email us at [email protected]
- Include your account email and reason for the refund
- We'll process your request within 2-3 business days
Processing Time
Once approved, refunds are processed through Lemon Squeezy. Depending on your payment method:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
Cancellation vs. Refund
Cancellation: Stops future charges. You keep access until your current period ends. No refund for remaining time.
Refund: Returns your money. Your access is revoked immediately upon refund processing.
Annual Plans
Annual subscriptions are eligible for a full refund within 7 days. After 7 days, you may cancel but no partial refund will be issued for unused months.
Contact Us
Questions about refunds? We're here to help.
Email: [email protected]